Verizon just sent me the following email:
Your request to be removed from the Online Billing program has been received and accepted. Thank you for your participation. Please do not reply to this Email. Should you have questions, please contact us at http://www.verizon.com/contactus.Please do not reply to this Email. For questions or comments, please contact us at http://www.verizon.com/contactus.
I have multiple accounts with Verizon. A couple of years ago, I took advantage of the option to stop receiving paper bills, and instead receive them electronically in my online banking system where I pay them. Now, for no apparent reason, online bill presentment has been canceled for one or more of those accounts. But I never requested to be removed from the Online Billing program!
The headers on the email message convince me that it is genuinely from Verizon, despite its repetitition and the oddly constructed link. There’s no whiff of phishing here, and I’m not being asked to do anything, it’s just a misguided notification.
My options were:
- Debug whatever went wrong with my current online bill presentment.
- Sign up for Verizon’s own online bill payment service.
- Begin receiving paper bills again.
It is a sad commentary that, after contemplating the amount of my time and effort required for each of these options, I chose #3.
Is it just me, or is the psychic burden of online registration reaching epic proportions?