Jon Udell

As we saw last week, the future of community-scale calendaring is already here in some cases but isn’t yet evenly distributed. Consider the Seattle Aquarium’s public calendar. As curator of Seattle’s elmcity hub I’ve found four iCalendar feeds for the Aquarium:

1. An Eventful venue. (iCal feed.)

2. An Upcoming venue. (iCal feed.)

3. A Facebook Page. (iCal feed.)

4. The Aquarium’s own calendar page. (iCal feed.)

If you visit #4, the Aquarium’s calendar page, you’ll see that it does offer an Export as iCalendar link. So why isn’t that link hot here? Because it’s only wired to JavaScript code that imports a snapshot of the data into a calendar program. No URL points directly to the data. That means people can’t subscribe to the feed — and neither can the Seattle hub.

If the Aquarium were truly thinking like the web it would offer its calendar as a first-class web resource addressed by an iCalendar URL. Even better, it would offer one such URL for each view of the calendar page: Educators, Family / Kids, Members Only, Out and About, Speaker Series, Special Events, Summer Camps, Volunteer Orientation.

Since those views aren’t available as feeds I had to fall back to the other three sources. At first I merged all three to create the aquarium view of the Seattle hub. When I compared the results of the merge, though, something didn’t cross-check. An event called Marine Mammal Talk, which showed up in the Upcoming feed, wasn’t in the Eventful or Facebook feeds or on the Aquarium’s own page. Yet Upcoming’s Marine Mammal Talk page says this event was discovered by the Upcoming Robot, has occurred 498 times already, and will occur 77 more times. What’s up with that?

I searched the Aquarium’s site and found the event. Here are the details:

Tue, 15 Nov, 2011 2:43 PM – 2:43 PM

Three weekends of special activities all about the Aquarium’s Marine Mammals – Otters, Harbor Seals & Fur Seals. Join us for special talks, demonstrations and hands-on activities.

Fees: Included with regular Aquarium Admission

Calendar: Programs & Events Calendar

Category: Special Events

Repeats: Weekly on Sunday, Friday, Saturday until 4/24/2011

You can see why the Upcoming Robot was confused. The event’s date is given as Tue 15 Nov 2011. But its recurrence rule says that the last recurrence was back in April of this year.

Of course this fragment of text doesn’t really specify a date or a recurrence rule. The Upcoming Robot just inferred those, erroneously, from unstructured text. And then, like the Sorcerer’s Apprentice, it began pumping those errors onto the web. It has evidently done so for a couple of years and will, if unchecked, continue into 2013.

I don’t blame the Upcoming Robot. Denied access to the structured data it craved, the poor thing scavenged what it could. The lesson here is for the Seattle Aquarium and for all who mean to publish data online. If you don’t establish yourself as the authoritative source for that data then others will step in to do it for you. And they are liable to get it wrong.

As I review and improve the elmcity hubs in selected cities, I am again reminded of William Gibson’s wonderful aphorism: “The future is already here, it’s just not evenly distributed.” Yesterday we saw that the future of community calendars hasn’t yet arrived at the University of Michigan. But today I was delighted to see that it has arrived, in a big way, for the Ann Arbor public schools. Almost all of them, it turns out, are making good use of Google Calendar to publish machine-readable calendar information. This morning I rounded up thirty of those calendars and added them to Ann Arbor’s elmcity hub, bringing the total number of feeds from 194 to 224.

Here’s the breakdown of the 309 events from the grade schools:

And the 322 events from the middle schools:

And the 966 events from the high schools:

Among grade schools, Slauson is notable not only for the number of events but for the exemplary self-categorization applied to them. When you click the Google Calendar subscribe button on the Slauson calendar page here’s what you’ll see:

This is a best practice I wish everyone would adopt. It illustrates the seventh of my seven ways to think like the web: #7: Reuse components and services. The Slauson calendar is both a user of other services (the district-wide calendars) and a provider of services. And as a provider, it understands the idea of componentization. In an era of abundance it costs no more to create and manage a dozen calendars, using free services like Google Calendar and Hotmail Calendar, than to jam everything into a single calendar. The benefits are manifold. They include:

Delegation

In most schools and businesses, maintenance of “the” public calendar is one person’s job. That person becomes a bottleneck. When you recognize that logically there isn’t one public calendar, but instead several or many, each with its own appropriate maintainer, then you can break that bottleneck.

Precision

A parent who subscribes to a single undifferentiated school calendar may be overwhelmed by the flow. Parents of kids who are in music programs, or on sports teams, or who are going on the Chicago trip, should be able to focus on those activities.

Scope

Slauson Middle School is part of the larger Ann Arbor community. When Slauson’s calendars are self-categorized, they can align with community-wide views. Here’s a picture of some sports-related activites in Ann Arbor on November 17th:

Slauson’s publication of a set of self-categorized machine-readable calendar feeds enables it to represent its sports activities on a city-wide timeline that includes, in this particular view, events from the Ann Arbor Triathlon Club, the Wolverines basketball teams, and Ann Arbor’s kickball Meetup group.

Well done Slauson! And kudos to all the Ann Arbor public schools. You have become web thinkers. I hope schools everywhere will learn from your example.

Here’s one of my favorite scenes from the movie Brazil,

Sam Lowry (Jonathan Pryce): Are you from central services?

Harry Tuttle (Robert De Niro): Hah! They’re a little overworked these days. Luckily I intercepted your call.

Sam Lowry: Can you fix it?

Harry Tuttle: No, but I can bypass it with one of these.

Back in 2003, my InfoWorld column APIs, protocols, and rogue plumbers made three points:

1. The web of data shouldn’t require the services of Harry Tuttle.

2. Unfortunately it still does.

3. Fortunately the web’s architecture (a series of tubes) enables Harry to intervene when he must.

Those points are all still valid in 2011. From time to time I still have Harry Tuttle moments. Today’s involved the campus events system at my alma mater, the University of Michigan. In the current phase of the elmcity project I’m rebuilding hubs in various cities in order to dramatically beef up the number of feeds and quality of tagging. Ann Arbor’s hub was conspicuously lacking feeds from the University of Michigan. When I investigated I found that the central service, http://events.umich.edu, does offer iCalendar feeds. Yay! You can’t take that for granted, many if not most schools don’t make their public calendars available in a machine-readable way. Unfortunately there’s a problem with the feeds produced by the UM service. They’re invalid. You can’t load them into an iCalendar-aware program like Google Calendar or Outlook, and the elmcity engine can’t aggregate them.

I reported the problem to central services and have been awaiting a fix for some time. Today, because I wanted to get my hands on that data, I unleashed Harry Tuttle. There are two major problems with the iCalendar export from events.umich.edu. First, the lines of text aren’t properly folded. Second, the timezone properties don’t refer to a timezone definition. So I made a filter that fixes these major problems (plus some other minor ones). Here’s what the filter does:

Original: http://jonudell.net/data/failed-ics-umich.ics.txt. Validation result: Unparseable.

Line-folding fixed: http://jonudell.net/data/fixed-ics-umich.ics.txt. Validation result: Better.

VTIMEZONE added: http://jonudell.net/data/clean-ics-umich.ics.txt. Validation result: Valid.

Then I used the filter to add a bunch of feeds to the hub. Here’s one for the Taubman Health Services Libraries, and another for the Gerald R. Ford Presidential Library. These merge with other library feeds, notably from the Ann Arbor District Library, in the hub’s top-level library view.

Now, where do I fill out that twenty-seven-B-stroke-six form?

From Wikipedia’s Brazil_(film) page:

The reference to form 27B-6, without which no work can be done by repairmen of the Department of Public Works, is a reference to George Orwell, who lived at 27B Canonbury Square Apartment 6, while writing Nineteen Eighty-Four.