Comments on: TSA to Aer Lingus: Hello?

By: Gerry Motherwell

Gerry Motherwell — Sat, 30 Oct 2010 21:40:40 +0000

It is strange that Ryanair gets lots of criticism while in my opinion, Aer Lingus have a terrible standard of customer service. They owe me 500 euros from April 2010 to do with Volcanic Ash Disruption and six months later….nothing….They refuse to contact me about this. I don’t think I could trust to fly with Aer Lingus again..
Could you?

By: Mary Branscombe

Mary Branscombe — Wed, 21 Nov 2007 16:16:25 +0000

The system is set up for all of Aer Lingus’ flights and in UK & Europe if you have no luggage to check you just pitch up at security and strip off. Those programmers at AL need to keep up to date with the TSA; perhaps the TSA could offer a Web service with the security message of the day that the airline systems could print onto the boarding pass for them?

US to UK with only hand luggage? Maybe it’s not a common enough edge case for them to bother coding separately for it.

By: Fool

Fool — Tue, 20 Nov 2007 16:49:01 +0000

This probably varies by airport. However, I pretty much always go to the kiosk by the counter and print out a pass anyway, easier than a stack of letter-size folded pages to carry in a jacket pocket and present to whoever. I also always fly from MHT where that’s easier, too… (along with pretty much everything else, if you don’t care about direct flights).

By: Rory

Rory — Tue, 20 Nov 2007 10:05:14 +0000

This works in Europe, I’ve flown from Spain to Ireland using this method. No need to visit the check-in counter.

Ryanair, the worlds largest international carrier use this method also.